Privacy Policy

Ella Insurance Brokerage, Inc. ("Ella," "we," "our") values your privacy. This policy explains what information we collect when you use ellabrokerage.com or contact us by other means, how we use it, and how you can control it.

Information we collect

• Quote requests: name, contact information, address, vehicle/property details, prior insurance history, and other underwriting information required by the carrier you ask us to quote.
• Service requests: information about your existing policy and the change you've requested.
• Claims: details of the loss and any documentation you provide.
• Website analytics: basic usage data via standard server logs and our forms provider HubSpot.

How we use it

We use the information you provide only to deliver the service you've asked for — quoting insurance, servicing your policy, or filing a claim. We share it with the carrier(s) we're quoting on your behalf, with our agency management system, and with any service provider strictly required to deliver the service.

We do not sell your personal information.

Your rights

You may request a copy of the personal information we hold about you, ask us to correct inaccuracies, or ask us to delete it (subject to our regulatory record-retention obligations). Email insurance@ellaholding.com to make a request.

Cookies

This site uses minimal cookies, primarily to remember your language preference and to enable HubSpot's form delivery. No advertising cookies are set.

Contact

Questions about this policy? Email insurance@ellaholding.com.